Contact Us
Primary Support
The Customer may reach out to us through chat via WhatsApp or In-app support icon for resolution.
Our Presence Across India
| City | Kanji Forex Office | Physical address location |
|---|---|---|
| Mumbai | Fort Office | 40, Hashim Bldg, Ground Floor, Opp Akbarallys, Veer Nariman Road, Mumbai, Maharashtra - 400001 |
| Mumbai | Andheri Office | A/3 (A) Gokul Arcade Premises, Sahar Road, Near Garware House, Vile Parle (East), Mumbai, Maharashtra - 400057 |
| Bengaluru | Whitefield Office | No 10 Gamma Block, Sigma Soft Tech Park, Whitefeild HAL Airport Road, Whitefeild, Bengaluru, Karnataka - 560066 |
| Bengaluru | Manipal Office | No S-105 & 106, No 47, Dickinson Road, (Mezzanine Floor), Manipal Centre, Bengaluru, Karnataka - 560042 |
| Pune | Pune Office | Shop No. G - 6, Ground Floor, Ashoka Mall, Bund Garden Road, Pune, Maharashtra - 411001 |
| Gurgaon | Gurugram | D-111/D139, GF, Sushant Shopping Arcade, Block-B, Sushant Lok-I, Gurugram - 122002 |
Office Information
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Timings
Office: Monday to Saturday 10 AM to 6 PM
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Registered Office
Unit No A/3, Gokul Archade CHS LTD,
Sahar Road, Nr Gareware Police Station,
Vile Parle (East), Mumbai,
Maharashtra - 400057,
India
Sahar Road, Nr Gareware Police Station,
Vile Parle (East), Mumbai,
Maharashtra - 400057,
India
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Request a Callback
080 6910 5005
Grievance Redressal Matrix
| Level | Description | Contact Person | Email ID | Physical Address Location | Timeline |
|---|---|---|---|---|---|
| Level 1 | If the customer is not satisfied with the resolution provided through various channels as mentioned above, please mail us at support.forex@kanji.in or contact@support.niyoforex.com or escalation@support.niyoforex.com | Customer Service Department - Kanji Customer Care | support.forex@kanji.in or contact@support.niyoforex.com or escalation@support.niyoforex.com | 10th Floor, Gamma Block, Sigma Tech Park, Whitefield, Bengaluru, Karnataka, 560066 | Upto 6 working Days |
| Level 2 | Further, in case the customer is not satisfied with our representative, kindly raise a complaint to our Grievance Redressal Officer by sending an email at grievance.forex@kanji.in or grievance@niyoforex.com | Grievance Redressal Officer - Mr. Harsha Mahabaleswara | grievance.forex@kanji.in or grievance@niyoforex.com | 10th Floor, Gamma Block, Sigma Tech Park, Whitefield, Bengaluru, Karnataka, 560066 | Upto 5 working days |
| Level 3 | If the resolution offered in Level 2 is not as per the customer’s expectation, the customer may escalate the matter to the Nodal officer by sending a mail to escalations.forex@kanji.in or escalations@niyoforex.com | Nodal Officer - Mr. Kumar Seshadri Mahadevan | escalations.forex@kanji.in or escalations@niyoforex.com | Unit No A/3, Gokul Archade CHS LTD, Sahar Road, Nr Gareware Police Station, Vile Parle (East), Mumbai, Maharashtra 400057 | Upto 6 working Days |