Contact Us
Primary Support
The Customer may reach out to us through chat via WhatsApp or In-app support icon for resolution.
Our Presence Across India
| City | Kanji Forex Office | Physical address location |
|---|---|---|
| Mumbai | Fort Office | 40, Hashim Bldg, Ground Floor, Opp Akbarallys, Veer Nariman Road, Mumbai, Maharashtra - 400001 |
| Mumbai | Andheri Office | A/3 (A) Gokul Arcade Premises, Sahar Road, Near Garware House, Vile Parle (East), Mumbai, Maharashtra - 400057 |
| Bengaluru | Whitefield Office | No 10 Gamma Block, Sigma Soft Tech Park, Whitefield HAL Airport Road, Whitefield, Bengaluru, Karnataka - 560066 |
| Bengaluru | Manipal Office | No S-105 & 106, No 47, Dickinson Road, (Mezzanine Floor), Manipal Centre, Bengaluru, Karnataka - 560042 |
| Pune | Pune Office | Shop No. G - 6, Ground Floor, Ashoka Mall, Bund Garden Road, Pune, Maharashtra - 411001 |
| Gurgaon | Gurugram | D-111/D139, GF, Sushant Shopping Arcade, Block-B, Sushant Lok-I, Gurugram - 122002 |
| Hyderabad | Hyderabad | UG-3 A&B, H No.6-3-1093, V.V. Vintage Boulevard, Raj Bhavan Road, Somajiguda, Hyderabad- 500082 |
| Chennai | Chennai | Kanji Forex | Shop No F-161, First Floor, Phase-3, Spencer Plaza, 769, Anna Salai, Chennai - 600002 |
| Ahmedabad | Ahmedabad | 101, 1st Floor, 3rd Eye – 3, B/h. Girish Coldrink, C.G.Road, Ahmedabad - 380006 |
| Delhi | Delhi CP | 2nd Floor, 59 Panchkuian Road,, RK Ashram Marg, New Delhi 110001 |
| Jaipur | Jaipur | Ground Floor, Tirthraj Apartment, Jacob Road, Civil Lines, Jaipur – 302006, Rajasthan |
| Mumbai | Mumbai Andheri | 713, 7th floor, ‘A’ Wing, Kanakia Wall Street, Andheri Kurla Road, Chakala, Andheri (East) Mumbai-400093, Maharashtra |
| Nasik | Nasik | Shop No. G-1, B Wing, Suyojit City Centre, Near Shatabdi Hospital, Mumbai Naka, Nasik 422002, Maharashtra |
| Bengaluru | Jayanagar-Bengaluru | No. 2, 30th Cross, Bannergatta Road, Layout, Jayanagar ‘T’ Block, Bengaluru – 560041 |
| Vasai | Vasai | Vardaan,1st Floor, St. Alphanso Church Road, Behind Stella Petrol Pump, Barampur, Vasai West, Vasai 401202,Palghar, Maharashtra |
| Chennai | Chennai Anna Nagar | No-AA4, 2nd Ave, Near Roundtana, , Anna Nagar, Chennai 600040, Tamil Nadu |
| Pune | Pune | Shop No 6, Lunawat Complex, SR. NO. 39/23, Karve Road, Haveli, Pune 411004 |
| Kolkata | Kolkata | 201B(Now 203) Elign Chambers, 1A, Ashutosh Mukherjee Road, 2nd Floor, Kolkata 700020, West Bengal |
| Lucknow | Lucknow | Shop No 22, Lower Ground Floor, Burlington Mall, Vidhan Sabha Marg, Burlington, Lucknow, Uttar Pradesh 226002 |
| Ernakulam | Ernakulam | 41/867, Bypass Road, Padivattom, Ernakulam 682024 |
| Jalandhar | Jalandhar | Shop No 102, 1st Floor, Arora Prime Tower, Police Line Road, Jalandhar, Punjab 144001 |
| Agra | Agra | 1st Floor, 5, Awagarh House, MG Road, Agra- 282002, Uttar Pradesh |
| Bhopal | Bhopal | GF 16, Mansarovar Complex, Near B J P Office, Narbadapuram Road, Bhopal 462016 |
| Gwalior | Gwalior | PLOT NO. 23, ISHU APARTMENT,CITY CENTRE, KAILASH VIHAR COLONY, GWALIOR 474001 |
| Bareilly | Bareilly | Ram Janki Mandir, Pilibhit Road, Dist. Bareilly – 243001 |
| Bhubaneswar | Bhubaneswar | Plot No. 857/1998, Ground Floor, New Airport Lane, Aerodrome Area, Bhubaneswar – 751020, Odisha |
| Indore | Indore | M-20, Trade Center, 18 South, Tukoganj, Indore 452001 |
| Ernakulam | Edappally(Cochin) | Shop No: 6 O, Door No: 38/4111/K14, National Pearl Star, Edappally – 682024 |
| Hyderabad | Hyderabad | Flat No. 6-2-9401A1203 2nd Floor, Pavani, Plaza, Khairathbad, Circle 10, Hyderabad 500004 |
| Aurangabad | Aurangabad Chikalthana | Unit No C-11, Prozone Trade Center, Plot No.80, Chikalthana Industrial Area, Aurangabad, 431001 |
| Nagpur | Nagpur(Kingsway) | Shop No. 238, Second Floor, Shriram Shyam Tower, Kingsway, Nagpur (Municipal Corporation.),Nagpur (Urban), Nagpur, 440001 |
Office Information
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Timings
Office: Monday to Saturday 10 AM to 6 PM
🏢
Registered Office
Unit No A/3, Gokul Archade CHS LTD,
Sahar Road, Nr Gareware Police Station,
Vile Parle (East), Mumbai,
Maharashtra - 400057,
India
Sahar Road, Nr Gareware Police Station,
Vile Parle (East), Mumbai,
Maharashtra - 400057,
India
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Request a Callback
080 6910 5005
Grievance Redressal Matrix
| Level | Description | Contact Person | Email ID | Physical Address Location | Timeline |
|---|---|---|---|---|---|
| Level 1 | If the customer is not satisfied with the resolution provided through various channels as mentioned above, please mail us at support.forex@kanji.in or contact@support.niyoforex.com or escalation@support.niyoforex.com | Customer Service Department - Kanji Customer Care | support.forex@kanji.in or contact@support.niyoforex.com or escalation@support.niyoforex.com | 10th Floor, Gamma Block, Sigma Soft Tech Park, Varthur Hobli, Whitefield, Bengaluru, Karnataka, India - 560066 | Upto 6 working Days |
| Level 2 | Further, in case the customer is not satisfied with our representative, kindly raise a complaint to our Grievance Redressal Officer by sending an email at grievance.forex@kanji.in or grievance@niyoforex.com | Grievance Redressal Officer - Mr. Harsha Mahabaleswara | grievance.forex@kanji.in or grievance@niyoforex.com | 10th Floor, Gamma Block, Sigma Soft Tech Park, Varthur Hobli, Whitefield, Bengaluru, Karnataka, India - 560066 | Upto 5 working days |
| Level 3 | If the resolution offered in Level 2 is not as per the customer’s expectation, the customer may escalate the matter to the Nodal officer by sending a mail to escalations.forex@kanji.in or escalations@niyoforex.com | Nodal Officer - Ms. Anita Soni | escalations.forex@kanji.in or escalations@niyoforex.com | 8th Floor, Gamma Block, Sigma Soft Tech Park, Varthur Hobli, Whitefield, Bengaluru, Karnataka, India - 560066 | Upto 6 working Days |